COVID ATTENDANCE POLICY
HAI Global is committed to the safety of its participants, volunteers and employees. Please refer to our COVID-19 Attendance Policy prior to registration.
HAI will continue to require all participants and staff to take a COVID test 2-4 days prior to the workshop and send proof of a negative result to us in advance of the event. You may use an antigen test, however, HAI highly recommends the more accurate PCR test. We also ask that you take extra precautions to avoid becoming infected (e.g., distancing, masking when in crowds) for the week prior to your workshop.
You will need to take an COVID test, (HAI provides) upon arrival at the workshop site, before your registration is complete.
Not passing the on-site COVID test, running a fever (99.5°F/37.5°C or more), exhibiting other symptoms of infectious illness (e.g., sore throat, swollen glands, sneezing, coughing, fatigue, rash, malaise), and/or not signing the waiver will result in disallowment from the event. If upon entering the event you find yourself sick or cannot produce the appropriate documents, you will be asked to leave. In either case, your registration fees will be rolled to a future workshop.
Because of the protocols we require to enter a workshop, we are not requiring masks nor social distancing during a weekend workshop. We will have masks available on-site by request.
Carpooling: As much as HAI typically encourages carpooling, for now, we are asking people to drive separately if at all possible. Be aware that if anyone in the carpool tests positive then everyone in the carpool will be refused admission to the workshop and will need to reschedule.
HAI is adding a mandatory $45 surcharge to in-person weekend workshops to cover COVID-related expenses.
CANCELLATION & TRANSFER POLICY
We understand that forces out of your control and ours may happen. We ask that you give us as much advance notice as possible if you need to postpone or transfer a workshop date or offering. Once you are confirmed in a workshop, your payment is non-refundable. If you need to postpone, HAI has a myriad of workshops both in an in-person setting as well as a growing number of online offerings where you may transfer all or part of your deposit or workshop fee according to the following schedule:
- 15 days or more prior to the workshop, 15% postponement fee
- 8-14 days before a workshop date, 30% postponement fee
- 7 days until the workshop starts, 50% postponement fee
- Once the workshop starts, 100% fee (no refunds)
Postponement fee is a percentage of full workshop price at time of purchase and is based on the first date of a multiple event purchase.
REFUND POLICY
If a credit balance remains after fees are deducted, you have 1 year to use the credit by attending another online or in-person HAI workshop.
Once you start a workshop we ask that you stay for the entire time. We also realize that emergencies or illnesses may take place where you have to leave. Please contact a team member or facilitator if you need to leave.
After 1 year, all payments and/or credits expire and are non-refundable.
ADA POLICYIf you need an accommodation to attend a HAI event, contact your local HAI Office at least ten (10) days before the event and inform them of the nature of the disability and your needs. In the case of events held in private homes, additional time may be required. See our
ADA Policy for more information.
Trained Service Animals as defined by the ADA are always welcome. Service Animals, such as Guide Dogs/Seizure Dogs/Hearing Dogs are trained to perform specific tasks and are working animals, not pets. Pets, Therapy Dogs and Emotional Support Dogs, specifically, are not Service Animals and are not allowed at HAI events.
